If you have any questions regarding the use of the Website, please refer to the Frequently Asked Questions section within Customer Support. All other questions or comments about the Website should be directed to Info@Parmesan.com.
1. Types of Information We Collect
As detailed below, our Website collects two kinds of information about you: (i) information that you provide that personally identifies you; and (ii) information that does not personally identify you, which we automatically collect when you visit our Website or that you provide to us.
(i) Personal Information. Personal information is information to specifically identify an individual, including your name, address, telephone number, email address, credit card or other account numbers. Personal information may also include purchase information, demographic information, such as date of birth, gender, geographic area, and preferences. For instance, we may collect personal information in the following circumstances: (a) Registration. When you register to become a member on our Website, you are asked to create a unique login and password, and are required to give certain personal information; (b) Recipes and Other User Submissions. We collect any content that you voluntarily disclose on the Website, including recipes, tastes, preferences, user reviews, comments, etc.; (c) Email. When you submit your email address to us to initiate a subscription to one of our newsletters we ask for personal information such as your name and email address. Additionally, when you elect to use our referral service for emailing a recipe or other content to a friend, we ask you for your friend’s name and email address; (d) Contests, Promotions, Offers, or Surveys. From time to time this Website may request personal information from users via contests, promotions, offers and surveys. Participation in these contests, promotions, offers, and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal Information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age level); and (e) Customer Service. We collect personal information when you submit comments, questions or suggestions to our customer service department. In general, whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our Website.
2. Uses of Information Collected
(ii) Use of Non-Personal Information. We use non-personal information in a variety of ways, including in analyzing site traffic, understanding customer needs and trends, carrying out targeted promotional activities, and improving our services and content. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.
3. Other Information & Uses
(i) IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you use the Internet. Web servers automatically identify your computer by its IP address. When visitors request pages from our Website, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and may also be shared as provided above. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our Website rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
(iii) Email. If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or as provided below. However, we reserve the right to send you transactional emails such as customer service communications.
(iv) Transfer of Assets. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personal information and non-personal information we have about you will be transferred to and used by this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
(v) Other. Notwithstanding anything herein to the contrary, we reserve the right to disclose any personal or non-personal information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
4. Public Forums
We do not intend, and the Website is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register for our services or otherwise provide information on this Website and should ask your parent to do so for you. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal information as well as prohibit the use thereof.
6. Securing Your Information
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personal information. In the unfortunate event that your personal information is compromised, we may notify you by email (at our sole and absolute discretion) to the last email address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
7. External Sites
Our Website may link to or contain links to other third-party (i.e., external) websites that we do not control or maintain, such as in connection with purchasing products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all external websites before submitting any personal information.
8. Contact & Opt-Out Information
9. Sole Statement